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  • Workshop: Using emerging technologies to provide truly bespoke passenger experiences

    Tuesday10:45 - 11:302 Apr 2019
    PTS Seminar Theatre

    How can airlines offer more bespoke onboard services at both ends of the plane, particularly in economy class, where passengers can often feel like they are ‘on...

    • Language: English

  • Tech insight: Blockchain

    Tuesday11:45 - 12:302 Apr 2019
    PTS Seminar Theatre

    Blockchain is a technology that continues to attract attention across many industries. Think of it as a system of writing transaction records that relies on the...

    • Language: English

  • Keynote discussion: Flying in 2025 – A holistic approach to passenger engagement

    Tuesday14:00 - 15:002 Apr 2019
    PTS Seminar Theatre

    This interactive panel discussion will highlight the perspectives of aircraft manufacturers, technology providers, catering and culinary experts, behavioural sc...

    • Language: English (United Kingdom)

  • Tech insight: Biometrics case study

    Wednesday10:45 - 11:303 Apr 2019
    PTS Seminar Theatre

    This session will be an opportunity to learn from the experience of early adopters of biometric identification technologies, such as facial recognition, across ...

    • Language: English

  • Transforming the travel ecosystem: Why today’s digital travellers need you to ‘Be There’ beyond the flight

    Wednesday11:45 - 12:303 Apr 2019
    PTS Seminar Theatre

    Most travellers book their flight and then think about hotels, car rentals, activities – they may not consider some requirements until the day of travel. How th...

    • Language: English

  • Keynote discussion: Digital Visionaries

    Wednesday14:00 - 15:003 Apr 2019
    PTS Seminar Theatre

    Insights from industry-leading chief digital and chief passenger experience officers: ·         How they are transforming passenger/traveller engagement within ...

    • Language: English


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